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Terms and Conditions

Welcome to www.vedicgems.com (hereon the "Site/Website"). Please read the below-described terms and conditions carefully, as they set out Your rights and obligations regarding the use of the Site and its Services. By visiting the Site, You agree to be bound by the following terms. Vedic Gems reserves the right to make changes to these Terms and Conditions from time to time. The revised terms will be published on the Site along with the date of modification. You may wish to review this section periodically, as by visiting the Site, You will be agreeing to the updated Terms and Conditions and accepting any such changes. If You disagree with any part of these Terms and Conditions, we request You stop accessing the Site and its Services.

This Website can be used only by individuals who are 18 years and above and can enter into legally binding contracts. Individuals who are ‘incompetent to contract’ within the meaning of the Indian Contract Act, 1872 including but not limited to minors, undischarged insolvent, etc. are not eligible to use this Website and purchase the Product(s). Individuals who are below the age of 18 shall use the Website under the guidance of parents or guardians.

Definition

For the purpose of these Terms and Conditions:

  • Agreement: The terms and conditions outlined herein including references, schedules, and the Privacy Policy.
  • Website/Site: The platform www.vedicgems.com operated by Angara Jewels Pvt. Ltd.
  • Affiliate: Any entity under common control or ownership with the Company.
  • Account: A unique login created by You to access Services.
  • Company/Vedic Gems: Angara Jewels Private Limited.
  • Content: Any text, images, or data shared on the Site.
  • Products: Items offered for sale on the Site.
  • Orders: Your request to purchase Products.
  • Promotions: Contests or offers conducted on the Site.
  • Review: Feedback or suggestions submitted by You.
  • Service: Website and customer support offered by Vedic Gems.
  • Third-party Service: External services integrated on the Website.
  • You: The user accessing the Site or Services.
  • Intellectual Property Rights: Copyrights, trademarks, or proprietary rights protected by law.

User Account and Placing an Order

You may need to register and create an Account to purchase Products. It is your responsibility to maintain confidentiality of your password and provide accurate information. We may verify your order with a One Time Password or call for validation.

Merchandise Availability

All products are subject to availability. Featured items may only be available in limited quantities and are custom-made based on selections like stone, quality, and metal. Contact customer service if needed:

Merchandise Display

Product visuals may vary due to screen/device settings. For dissatisfaction, refer to our Return and Exchange Policy.

Copyright and Trademark

All content on the Site is copyrighted. Any unauthorized use may result in legal action.

User Comments

User comments are non-confidential. We may use them for promotional purposes without revealing personal data without consent.

User Obligation

  • You must comply with laws, provide accurate info, and use the Website for personal purposes only.
  • Do not post viruses, engage in disruptive behavior, or misuse any content.
  • You are responsible for your own account and conduct.

Links to Other Websites

We are not responsible for third-party sites linked from our Website. Please review their terms and privacy policies separately.

Pricing

Prices are in INR and inclusive of GST. Prices may change due to fluctuations in gem and metal values. Errors in pricing may lead to order cancellation.

Payments and Offers

  • Payment Methods: Credit/Debit Cards, Net Banking, UPI (Paytm, Google Pay, PhonePe), Wallets, COD (under ₹20,000).
  • Multiple offers cannot be combined. Vedic Gems reserves the right to change offer terms.

Shipping Policy

We offer insured, tamper-proof, free shipping across India using trusted courier partners. Click here for more.

Cancellation Policy

To cancel an order, call us at (+91) 800 9400 600. Cancellations may not be accepted if the item has already shipped. Learn more.

PAN Card

PAN is mandatory for all purchases above ₹2 lakh as per RBI guidelines.

Resize and Repair Policy

Resize or repair requests made within 10 days of delivery qualify for free return pickup. Read more.

Return and Exchange Policy

You can return or exchange eligible items within 10 days of delivery. Free return shipping is offered. Click here for more.

Information Accuracy

We strive to provide accurate product and pricing info. We reserve the right to update or correct inaccuracies anytime.

Astrological Advice Disclaimer

Astrological advice is subjective and based on Vedic astrology. It is not to be considered as medical, legal or financial guidance.

Privacy Policy

We are committed to protecting your personal data in compliance with the IT Act 2000 and IT Rules 2011. Click here to read our full Privacy Policy.

Liability

Vedic Gems will not be liable for indirect or consequential damages resulting from use of the Site or Services.

Force Majeure

We are not responsible for delays caused by events beyond our control including natural disasters, war, or government regulations.

Termination

We reserve the right to terminate your access to the Site if you violate any of the terms mentioned herein.

Indemnification

By using the Site, you agree to indemnify and hold Vedic Gems harmless against any legal claims arising from your use of the Website.

Governing Law and Jurisdiction

These Terms shall be governed by Indian law. Any disputes will fall under the jurisdiction of courts in Jaipur, Rajasthan.

Severability

If any part of these terms is held invalid, the rest shall continue to be enforceable.

Disclaimer

This Website is provided “as is” without warranties of any kind. Your use of the Site is solely at your own risk.

Grievance Officer